SHIPPING

 

Order Processing Times

We aim to process orders within 48 hours Monday - Friday, however at busy times it can take a little longer to get your order made & dispatched.

Please bear in mind we are a small business, everything is custom made to order and orders may take slightly longer during peak times such as after Bank holidays & Christmas.

No orders are processed on weekends or bank holidays.

 

UK Only Delivery Times

Royal Mail 2nd class* - (3-7 working days after you receive your shipping confirmation)

Royal Mail 1st Class* - (1-5 working days after you receive your shipping confirmation)

Royal Mail Tracked 48* - (2-3 working days after you receive your shipping confirmation)

Royal Mail Tracked 24* - (1-2 working days after you receive your shipping confirmation)

Please note 1st & 2nd class post options are no longer what they used to be. They are considerably slower than Royal Mail state on their website. If a tracked service is not chosen at checkout we cannot do anything to help if your order does not arrive as royal mail do not help us so unfortunately we cannot help any further in these cases. We will be gradually be moving over to tracked services only.

*Scottish Islands, Highlands, Jersey, Isle of Man & the Channel Islands please add an extra 2 working days to any of the services offered above. Delivery times given are approximate and we take no responsibility to any delays at any point which is out of our control. No refunds are given for shipping costs if not delivered on time however you can pursue a claim with Royal Mail if you wish.

INTERNATIONAL SHIPPING - No longer available. This also includes Northern Ireland.